I can't work this out and I cannot get the budget agreed for a paid for SFTP server to satisfy one customer.Īny body seen this issue anywhere else or can offer any troubleshooting steps I may not have taken? I then go to the SFTP server support and they say well, it's works with other clients so won't help.Īnd the SFTP server software is on the same server as the storage so local permissions. I've been to Cyberduck support and they just say it's a permissions issue with the SFTP server setup. The obvious solution is not to use Cyberduck but the customer won't have it as they connect to other people using it. Now if I change the client to CoreFTP or Filezilla then it works fine. Both of these need paying for but I had a fully functional trial. Nether worked with Cyberduck client but did work with CompleteFTP and Solarwinds Serv-U. I tried CoreFTP server and Solarwinds SFTP-SCP which are both free. See the little warning circles on the folders and question marks on files. When connecting using Cyberduck sftp client it won't let the file be downloaded. I went for the free options as this is purely for this one client. If 'mget' does not work, try 'get -r' instead.I'm just setting up SFTP to share files with one customer. UNAUTHORIZED ACCESS IS BOTH FORBIDDEN AND LOGGED THIS SYSTEM IS FOR THE EXPLICIT USE OF BCGSC STAFF On linux the command-line tool sftp is available, if you want to use a graphical user-interface then try FileZilla.

The command-line tool 'sftp' also ships with macOS.

On macOS popular clients include Transmit and Cyberduck. On Windows popular clients include WinSCP, WS_FTP and Cyberduck. We recommend the following sFTP programs to access your data: Windows Your files will appear in the 'downloads' sub-directory. This directory will have an 'incoming' and a 'downloads' sub-directory. Your account will connect to the pathname of /sftp//. The data will only remain on the server for 2 weeks, so it is important to retrieve your data from our server in a timely manner. We will email you with this username and password when the data is available, and the path to location of your data files on our sFTP server. When the sequencing and post-processing of your Illumina Solexa Sequencing statement of work is complete, we make the data available to you protected under a username and password on our sFTP server.

Cyberduck sftp not working